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Ensure Network-Wide Alignment

Your brand promise is only as strong as its weakest link – and in automotive, complexity multiplies risk. Evolving regulations make consistency challenging, but consistency is confidence. Turn variability into confidence, protect equity, and deliver the experience your customers expect – everywhere.
Audience 4 Challenge 1

Elevate Consistency.

Pinpoint experience gaps, calibrate formats, and align your footprint with brand standards. Evidence‑based network studies and audit integration ensure every location presents a unified, consistent brand customers trust.

Audience 4 Challenge 2

Prove Compliance.

When requirements shift, rapid clarity is essential. Standardized checklists, documented workflows, geographic validation, and centralized evidence make it easy to demonstrate compliance across every location, format, and regulatory environment.

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CHALLENGE 1:
How Do We Deliver a Consistent Customer Experience Network-Wide?
Network Solution Landing Pages Audience 4 Challenge 1 V2-1

Network Studies

Diagnose and Correct Misalignment

When the brand promise breaks, customers feel it instantly—an out‑of‑date showroom, inconsistent signage, uneven service offers. Network Studies replaces assumption with evidence—mapping every market, site, and format to pinpoint gaps and prescribe fixes. It turns “we think” into “we know,” so your network operates as a unified system. Stop variability at the source and make every touchpoint unmistakably yours.

What It Delivers:
  • Market-Specific Diagnosis
    Pinpoint gaps in brand presence by analyzing local demand, competitive context, and customer demographics.
  • Format Calibration
    Recommends the right mix of retail formats, both physical and digital, to align experience with market needs.
  • Site Type and Size Guidance
    Provides deeper analysis on site type and scale, defining service requirements to meet brand standards consistently.
  • Actionable Network Adjustments
    Clear recommendations to correct misalignment and elevate customer experience.
  • Seamless Audit Sync
    Feed outputs into NetworkDynamics so corrective actions, timelines and verification flow end-to-end.

NetworkDynamics

Auditing capabilities

Make Standards Stick

Your brand shows up—or slips—at the moment of truth: the dealership. NetworkDynamics auditing capabilities bring consistency to that moment by turning standards into daily practice, prioritizing high-impact dealers, orchestrating deadlines, escalating issues, and verifying completion—so the storefront, the service lane, and every touchpoint reflect your brand without fail.

What It Delivers:
  • Mobile-First Approach
    Capture photo/video proof and documentation from the field or directly from your dealers with frictionless workflows.
  • Prioritization and Impact Focus
    Target high-visibility, high-volume dealers first to maximize brand lift with finite resources.
  • Automatic Follow up
    Reduce manual effort and vendor costs by seamlessly tracking corrective actions, enforcing timelines, and escalating non-compliance automatically until resolved.
  • KPI-Linked Triggers
    Launch audits based on performance signals to prevent customer experience erosion before customers feel it.
  • Roll-Up Visibility
    Give brand, marketing, and field leaders real-time dashboards of status, gaps, and remediation progress
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CHALLENGE 2:
How Do We Ensure Brand Standards Across Formats and Within Legal Constraints?
Network Solution Landing Pages Audience 4 Challenge 2-1

NetworkDynamics

Auditing capabilities

Compliance Made Provable

Regulators don’t wait—and neither can you. Whether it’s pricing transparency, emissions rules, or new franchise provisions, NetworkDynamics auditing capabilities turn compliance urgency into an executable plan. T‑minus deadlines, prioritized dealer lists, proof chains, and automated follow‑ups mean you can demonstrate, document, and deliver compliance on time – minimizing penalties and keeping franchise relationships healthy.

What it delivers:
  • Policy Playbooks & Checklists
    Translate new regulations into standardized tasks and evidentiary requirements every dealer can follow.
  • Configurable Compliance Workflows
    Orchestrate approvals, signatures, and facility steps with audit trails suitable for regulator review.
  • Single-Source of Truth DataHub
    Store signed forms, photos, videos, and timestamps to prove adherence—dealer by dealer, action by action.
  • Prioritization and Impact Focus
    Surface non-compliant locations with the greatest exposure so you focus where impact is highest.
  • Automatic Follow up
    Reduce manual effort by seamlessly tracking actions, enforcing timelines, and escalating non-compliance automatically until resolved.
  • KPI-Linked Triggers
    Launch audits based on performance signals to prevent customer experience erosion before customers feel it.

NetworkPlanner

Map Compliance Before You Move

Sometimes compliance is geographic: boundaries, coverage rules, size and location mandates. NetworkPlanner brings the map to the mandate, proving your footprint is fair, defensible, and aligned to legal and franchise requirements—before you make a move.

What it delivers:
  • Spatial & Sizing Compliance Analysis

    Validate location, number, and size requirements against franchise and regulatory constraints

  • Boundary & Territory Validation
    Ensure PMAs and dealer territories respect legal boundaries and brand governance.

  • Scenario Simulation
    Model the impact of openings, closures, relocations, or reformatting on compliance, coverage, and ROI.

  • Executive-Ready Visuals
    Deliver map-based reports and exhibits suitable for boardrooms, regulators, and franchise councils

Expert Analytical Services

Navigate Complexity with Confidence

Rules change—and interpreting them is human work. Our Expert Analytical Services pair data rigor with legal and operational fluency, turning ambiguous statutes into clear thresholds, workable policies, and pragmatic roadmaps your field can execute. Complexity demands expertise; we deliver it.

What it delivers:
  • Regulatory Interpretation & Guidance
    Translate statutes and agency directives into actionable OEM standards and dealer procedures.
  • Franchise Agreement Impact Assessments
    Evaluate how changes affect rights, obligations, and network actions—before you implement.
  • Zoning and Permitting Counsel
    Advise on local constraints for facility upgrades, EV infrastructure, and format changes.
  • Dispute-Prep Dossiers
    Compile defensible analysis, documentation, and exhibits to support mediation or review.

FinancialView

Protect Your Brand and Profitability

Every compliance action has a cost—and an impact. FinancialView integrates profitability and risk signals so you prioritize efforts where they protect brand and performance the most.

What it delivers:
  • KPI Integration into Compliance Plans
    Bring ROS, volume, and risk indicators into dealer prioritization.
  • Dealer Prioritization & Tiering
    Direct limited budget and time to the highest-impact locations first.
  • ROI Visibility
    Quantify the financial effect of remediation, facility upgrades, or format changes.
  • Budget Tracking & Performance Alerts
    Monitor spend and outcomes so compliance strengthens—not strains—network health.
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Smarter action during the tough times.

Consider this rewrite: Network optimization becomes especially critical in times of economic uncertainty. Challenging conditions introduce new realities—market volatility, declining sales, workforce reductions, and tighter budgets. Over a four‑year period, four major brands faced this turbulence. Two chose to partner with us to optimize their networks; two relied on instinct to ride out the storm. Here’s what happened:
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Do alternative retail formats address the changing needs of the consumer?

The world of automotive retail is evolving, and today’s consumers want to buy on their time and terms. To thrive in today’s omni-channel world, alternative retail formats may be needed to address consumer needs, create awareness, provide brand education and/or showcase brand experience in order to influence revenue growth and brand affinity, and can open additional options for representation. For maximum effectiveness, integration of these formats into the traditional network is mandatory for success to support and supplement dealer activities.
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